Shipping policy
We are pleased to offer free worldwide shipping on all orders.
1. Order Processing Time
- Orders are processed within 1–3 business days
- Orders placed on weekends or holidays are processed the next business day
2. Delivery Time
- Estimated delivery time: 7–10 business days worldwide
- Delivery times may vary due to customs, carrier delays, or external factors
3. Shipping Cost
- Free shipping on all orders
- No minimum purchase required
4. Order Tracking
- Tracking information will be sent once your order ships
- Tracking updates may take 24–48 hours to appear
5. Delays & Exceptions
While we strive to meet delivery estimates, delays may occur due to:
- Customs inspections
- Weather conditions
- Peak shipping seasons or carrier issues
SmartInsectTrap is not responsible for delays beyond our control but will assist in resolving any shipping concerns.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Orders shipped to incorrect addresses may not be eligible for replacement or refund.
